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Archive for the 'Green Tech' Category

A growing number of organizations of all sizes have been implementing virtualization of x86-based servers to run their production systems for a number of years and have been benefiting from increased efficiencies in their server operations and improved IT agility. As the technology has made a steady and powerful stride beyond development and testing environments into the mainstream of today’s IT infrastructure so has the focal point of server virtualization benefits shifted from the IT whiteboard to the executive boardroom.

The evolution of server virtualization and the ideas it promotes is a fascinating one, truly highlighting the powerful nature of this transformational technology especially since it profoundly impacts the most prevalent form of hardware – x86 servers. Shipments of x86 servers according to Gartner Research[1] currently represent 95% of the worldwide market and will capture 70% of IT spending by 2010 according to IDC. If you aren’t that familiar with the concept of server virtualization the following clip from InfoWorld / animation from TELUS illustrates the idea quite nicely without getting deep into technical jargon.

First it was all about consolidation. The ability to shrink the number of physical servers required to sustain an existing IT service operation and support additional computing capacity and applications provided organizations an excellent mechanism to reduce spending on servers. With a virtual server density (number of virtual servers per physical machine) reaching 12 to 1 on average, the constant pressure on IT capital budgets was greatly alleviated. Furthermore and especially in larger IT shops IT managers were now freed, temporarily at least, from the need to justify a costly expansion of their space, power or cooling constrained data centres.

Many organizations who had large server operations to start with and kicked off a virtualization practice centred on consolidation quickly realized there was much more than that. The increased flexibility and speed to provision virtual servers took over traditional server procurement to a level in which according to Gartner Research shifted the balance from physical to virtual[2] and where virtual servers workloads (workload being the operating system and the application) will be the majority by 2012.

The discussion has subsequently centred on the productivity gains of streamlined virtual server deployment, stronger alignment of IT to the overarching business strategy and easier management – all closely aligned with high operational efficiency through maintained or improved IT operations at the same or lower cost. And that’s without accounting for the power savings resulting from the reduced amount of server hardware required.

Evidently more and more IT decision makers are adopting a “virtualize first” approach in which a new server workload is preferably virtualized on existing server hardware and only if unsuitable for virtualization placed on a dedicated physical server.

If judging from the server virtualization market leader VMware (coincidentally another event partner of GTEC 2008), who claims to have sold into 100% of Fortune 100 businesses, a logical conclusion would be that most major organizations have already  bought in to server virtualization in their production IT environments.

Whether that is indeed the case or not, indications are that currently on a 7% share of the virtual server market opportunity has been addressed and that the install base is expected to grow tenfold in less than 5 years[3].

As the applicability of this technology transcends further into the mainstream and the early majority of technology adopters a larger proportion of small and medium organizations is expected to adopt it as well. According to a survey[4] of Canadian organizations with 100-999 employees conducted by IDC in 2006 and published a year later, over 40% of organizations were considering server virtualization and almost 30% where in various stages of implementing it. If indeed as this research suggests smaller firms lag in the adoption of IT optimization initiatives could it be that the direct financial benefits explained previously have less appeal to small and medium sized organizations or is it that the magnitude of savings does not justify change?

One would argue that for a smaller organization that needs to invest in IT skills and changes in established processes would need more to tip them over. Additional factors need to be layered on top of the capital and operational benefits to bring the discussion to a new level and to favour server virtualization over the status quo.

These factors would likely involve a combination of cost effective and previously unattainable opportunities for the organization to:

1)       Maintain high availability of applications and levels of service

2)       Reduce risk and resume operations promptly following a system failure

3)       Adopt environmentally efficient yet economical alternatives

 

More on these in the upcoming weeks.



[1] Gartner Research, Virtualization Impact on x86 Server Shipments, March 2008 Update

[2] Total combined demand for x86 servers is estimated at a 12% CAGR for 2007-2012 while estimation for actual physical server shipments is expected to have a CAGR of 5%. Gartner Research, Virtualization Impact on x86 Server Shipments, March 2008 Update

[3] Gartner presentation on server virtualization

[4] Server Consolidation and Virtualization in the Canadian Mid-Market

On June 26 2008, the Federal Sustainable Development Act passed into law. While Bill C-474 has many noteworthy aspects, a significant facet is the inclusion of performance-based contracts. Departments and agencies named under the Financial Administration Act will now be preparing a sustainable development strategy containing objectives and plans for the department or agency that complies with and contributes to the Federal Sustainable Development Strategy, appropriate to the department or agency’s mandate. And public service executives will be measured on their ability to meet the objectives defined within their organization’s strategy. Failure to do so may impact public servants’ bonuses. In a July 21 article in the Globe and Mail, journalist Bill Curry synthesized the significance of the bill. “Failing to protect the environment will carry consequences. For public servants, the law now forces managers to write environmental goals into employee contracts relating to bonuses. Employees who fail to meet their environmental targets will lose bonuses.”

It is possible for government departments and agencies to deliver substantial improvements to sustainability with some very achievable initiatives. In our last blog post, we described the triple-bottom line benefits of telework. Improved online collaboration tools, such as video conferencing, telepresence and web conferencing, can now leverage technology breakthroughs to deliver on the promise on effective meetings without the need for business travel. A report last month by the Global e-Sustainability Initiative, a group of technology companies, and the Climate Group, an environmental organization, estimated that up to 20 percent of business travel worldwide could be replaced by Web-based and conventional videoconferencing technology.

A very practical consideration for using online collaboration tools is that usage can be measured quite easily as can the environmental savings in terms of carbon emissions. TELUS will be showcasing its collaboration solutions at GTEC.  Now, choosing measurable initiatives is key to success, not to mention your bonus payout.

This is the first in a series of blogs from TELUS, in which we will be taking a look at how information communications technology can help government meet environmental objectives.

Your next commute may be a lot closer to home. In fact, it may be just a few steps from your own kitchen.

Why? It’s because of a growing focus on the triple bottom line, and why more and more government organizations are setting up full-time and flexible telework programs because of it.

The term triple bottom line refers to a more holistic way of measuring return on investment. Rather than just focusing on the traditional financial bottom line – keeping costs low –  many organizations today are realizing that their technology investments also need to be measured by the value or impact they provide to employees and the environment.

And that means that many knowledge workers in today’s public service are being encouraged to work from home – either full time or just a few days a month –   for three simple reasons:

1.       It makes good economic sense

Telework makes a lot of business sense. It can save millions of dollars in office real estate and energy costs. At the same time, having employees working self-sufficiently from home can be an important part of a disaster recovery or pandemic plan.

2.       It’s good for the employee

Not only do home based employees save thousands of dollars a year in vehicle costs and hundreds of hours in spare time, research shows that home based employees are more engaged, more productive, take less sick time than other employees – and are more likely to stay with an employer because of it.

3.       It’s good for the environment

Carbon emissions from vehicles are the number one contributor to global warming. By staying home instead of clogging up commuter highways, telework can help us all breathe a bit easier.

We have begun programs to actively encourage telework to our more than 18,000 employees who are eligible to work from home, and we’ve noticed that the triple bottom line impact has been impressive.

In a pilot conducted with 178 employees over just 10 months, the following benefits were realized:

  • For the company: employee attrition reduced 20%, productivity increased 25%, absenteeism reduced 60%
  • For employees: 13,865 hrs of commute time saved, over $125,000 in fuel & car maintenance costs saved. And 82% of employees said telework had an impact on their desire to stay with the company
  • For the environment: 114 tonnes of C02 emissions were avoided

Telework is showing signs of being a public service trend whose time has finally come, for all the right reasons. Who knows, it may be coming one day soon to an office near you.

 Just be careful not to spill your coffee on the long commute from the kitchen to your office.